Medical Records Policy

Medical Records Policy

Overview of Patient Rights

  • You have the right to obtain a copy of your medical record and to request that your records be provided to someone else. In order to protect your privacy, Coastal Allergy and Asthma, a Division of Pulmonary Associates of Mobile (PAM) requires your written permission before we will release your records. There are some cases where written permission is not needed, such as filing to your insurance or communicating with another provider in your care team. Please refer to our Notice of Privacy Practices for a full description of disclosures and privacy policies.

Policy and Pricing

  • In accordance with federal Health and Human Services (HHS) policy, Coastal Allergy and Asthma, a Division of Pulmonary Associates of Mobile(PAM) reserves the right to assess a nominal fee for the provision of medical records. (see fee schedule)
  • Our fee schedule for medical records is listed below:
Type Fee
Electronic Copies $6.50 Flat Fee
Access to Medfusion Patient Portal Free
Copies of Images and/or Disks $10.00/Disk
Affidavit or Certification Statement $15.00
*Please note, these fees apply to requests made by the individual or the individual’s agent (ex: Attorney).
  • Coastal Allergy and Asthma, a Division of Pulmonary Associates of Mobile (PAM) will make reasonable accommodations to provide the medical record to you in the delivery method and format requested (paper/electronic, mail, fax, email, etc.)
  • For security purposes, Coastal Allergy and Asthma, a Division of Pulmonary Associates of Mobile (PAM) will not accept disks, USB drives, or other external media provided by an outside party for the purposes of copying medical records.
  • Any requests for medical records will be fulfilled within 30 days from the date of the request in accordance with HHS guidelines. If for any reason your record cannot be produced within 30 days, you will be notified by our staff.

How To Make a Request

If you would like to obtain a copy of your medical record, please follow one or both of the processes below:

  • To review your health information electronically you may sign up for and log in to the Coastal Allergy and Asthma, a Division of Pulmonary Associates of Mobile patient portal , Medfusion, which is accessible from our home page. This is a free service available to you. You may view, download, and transmit visit summary data. ii. For a copy of your complete record, start by completing an authorization release form. A copy of this form is available in the office or can be completed on our website.
  • If you have any questions about how to make a request, setting up your patient portal, fee schedules, or authorized disclosures, please do not hesitate to contact our office.

Request an Appointment

Click here to create an account with Pulmonary Associates of Mobile's Patient Portal. Here you will be able to complete your forms before your appointment. The Patient Portal provides a secure, encrypted, patient portal to all patients for online bill pay, appointment requests, prescription refill requests, and many other great features!

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